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Fix authentication issues in Office applications when you try to connect to an Office 365 service. Reset Microsoft 365 Apps for enterprise activation state. Not to worry, it's annoying, but there's a really easy fix. Connection issues in sign-in after update to Office 2016 build on Windows 10 You know you're paying for Microsoft Office 365, and you know your license is still valid, but the apps think otherwise. Disabling ADAL or WAM not recommended for fixing Office sign-in or activation issues. For detailed steps to do this, see Re-enable or re-register the device.įor more information about how to troubleshoot Microsoft Office client-side sign-in related issues, see the following articles: If the device was deleted in Azure AD, you have to re-register it manually. Select the device, and then select Enable.įor more information, see Manage device identities using the Azure portal. Examine the disabled devices list in Devices, by searching on the username or device name. Select Azure Active Directory > Devices. 
If the device was disabled in Azure AD, an administrator who has sufficient privileges can re-enable it from the Azure AD portal, as follows: This issue can occur if the device was either deleted or disabled in Azure Active Directory (AD), and the action was not initiated for the device itself. To fix this, contact your system administrator and provide the error code 135011. Your organization has disabled this device. When you try to sign in to or activate Microsoft 365 apps, you receive the following error message: "Your organization has disabled this device" error when you try to activate Microsoft 365 Apps
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